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Freya Products, the company that owns HanaComfort, has the FAMHP quality label. What does this mean?

We are ISO9001 certified, recognizing that our products and processes meet the requirements of our customers and comply with all administrative regulations that apply to our company.

For the marketing and sale of medical products, we have import and distribution licenses, as well as a technical medical expert who is permanently present. All our products have a CE certificate, which are essential for the sale of medical devices in Europe. In addition to CE marking, our manufacturers have many other certificates as required due to the different product types.

We are part of the “Federal Agency for Medicines and Health Products (FAMHP)”. With this certification we ensure the quality, safety and effectiveness of the health products. In this way we gain the trust of our customers.

Values

The values nurtured within the FAMHP are carefully selected and form the unifying theme in our day-to-day activities.

Integrity

  • working in an honest and transparent manner;
  • identifying intolerable situations and rectifying them;
  • meeting the challenge of being exemplary.

Commitment

  • by involving ourselves in our work;
  • seeking to perfect our skills;
  • facing up to our responsibilities.

Adaptability

  • continuing our goals, whilst taking into account the changing context;
  • being attentive to developments in our fields of competence;
  • being open to change and responding.

Team Spirit

  • being supportive and bound by the common interest of public health;
  • listening to and advising our colleagues;
  • showing mutual support and kindness.

Vision and ambition

Central to this endeavour are the six key factors which represent the FAMHP’s vision and ambition.

  • Recognition at national, European and world level.
  • Developing partnerships with the healthcare sector.
  • Performing core tasks in a professional manner.
  • Informing the public optimally.
  • Developing transversality (cooperation across different divisions) within the organisation.
  • Realising and establishing a learning organisation culture.

Role

The FAMHP is the Belgian competent authority in charge of ensuring the quality, safety and efficacy of medicines and health products (medical devices and accessories, raw materials, blood and blood components of human origin, human tissue material), for human and veterinary use, in clinical development and on the market.

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